[Login] Account Login Problems
- The map client uses a Gitee account, not your game account
- You can register a Gitee account if you don't have one
- The client is unable to log you in using a phone number, please use your linked Email or Gitee username to log in
(You can find your username under your Gitee profile, excluding "@")
If you are still unable to log in, please visit Gitee, and attempt to log in using your linked Email or username. If you cannot log into Gitee properly, please double-check if the username or password is correct.
If you can log into Gitee properly, while not able to do so in the client, please refer to Known Issue below, and change your password to a mix of numbers and letters only.
Known Issues
- Some special characters in the username or password will prevent you from logging in. (e.g. "&", "+", "-")
- Please change your password if it includes special characters, and use your Email to log in when your username includes special characters.
- Special characters in passwords will prevent the client from saving your password, thus it will request a login at every launch
- If the login issue persists when neither of your username or password includes special characters, it may be caused by a delay in Gitee's third party login API, please wait for several hours after registration and attempt again
Reach out in Discord if this issue persists.